Frequently Asked Questions (FAQ)

Last updated: November 8, 2025

We are proudly based in the United Kingdom, and we ship worldwide.

 

Yes. Many of our accessories are carefully crafted using African print fabrics sourced from trusted suppliers. Each piece is made with love, care and attention to detail.

 

Simply add your chosen items to your cart and head to checkout. Once your order is confirmed, you will receive an order confirmation email.

 

We accept: Debit & Credit Cards (Visa, Mastercard, American Express) PayPal Apple Pay / Google Pay / Klarna (where available)

 

UK Orders: Standard Delivery: 2-4 working days Express Delivery: 1-2 working days International Orders: Delivery times vary by location. Full shipping information is available on our Shipping Policy page.

 

Uk standard shipping: £4.99 (2-4 days) Express Shipping: £9.99 (1-2 days) Please note: All delivery must be signed for. Shipping costs are calculated at checkout based on your location and selected shipping method. We also offer Free UK delivery on orders over £100 Check our Shipping page for more information

 

Yes, we ship worldwide using reliable tracked delivery. International shipping rates vary by region. Check our Shipping page for more information

 

Yes. We accept returns of unworn and unused items within 14 days of delivery. See our Returns & Exchanges page for full details. Please note: For hygiene reasons, turbans, headwraps, pierced jewellery and swimwear cannot be returned.

 

Visit the Returns page on our website and follow the steps. - Email: info.ajiaccessories@gmail.com. - Please include your order number and reason if the return. - We will reply with the return address and instructions. Please allow 5 working days of receiving your request. - Once approved, you can send your item back to us.

 

Sale and clearance items can be returned for store credit only.

 

To keep colours vibrant: Hand wash or machine wash on low / gentle cycle Use cold water if possible Air dry (avoid tumble drying) Iron on low heat on the reverse side

 

Our fabrics are selected for quality and durability. However, like all printed textiles, gentle washing helps preserve vibrancy over time.

 

If your order has not yet been dispatched, we may be able to amend or cancel it. Email us as soon as possible at info.ajiaccessories@gmail.com

 

You can reach us anytime at: Email: info.ajiaccessories@gmail.com Tel: +447501 739 269 Please contact us via What'sapp for a faster response: Tel: +44 7501 739 269 We aim to reply within 24-48 hours.